Frequently Asked Questions
Laundromat
What are your hours?
We are open from 8:00 a.m. to 10:00 p.m. Last wash is at 8:30 p.m.
Are you attended?
Yes, we are fully attended. There is always someone on hand to help out if you have a question or need assistance.
Are you a coin or credit card laundromat?
Our machines accept cash, card, or the Shamrock Loyalty Card.
Do you have large machines?
We have 60 pound machines that can handle your bulky items.
Do you have parking?
Yes, we have plenty of parking.
Wash & Fold
What are your wash and fold hours?
You can drop off your laundry any time between 8:00 a.m. - 10:00 p.m. If you want your clothes back the same day they must be dropped off by noon.
What kind of detergent do you use when you wash my clothes?
We use Member's Mark Liquid Laundry Detergent but you can upgrade to Tide, Gain or our Free and Clear option for a small upcharge.
Is there a minimum order?
There is a $15 minimum for all wash and fold orders.
Do you wash my clothes with other clothes?
No. We always keep out client's clothes separate from one another.
When will I get my clothes back?
Your clothes will be ready for pick up in 24 hours. If you want them back the same day they must be dropped off before noon.
Pickup & Delivery
When do you pickup and deliver?
We pick up and deliver Monday - Friday, between 9:00 a.m. and 5:00 p.m.
What is the turnaround time?
Your clothes will be returned in 24 hours, unless you have a pickup on Friday. Friday orders will be returned on Monday.
Is there a minimum order?
There is a $40 minimum for pickup and delivery service.
How much does pickup and delivery cost?
If you sign up for weekly or biweekly service, it is only $2.00/lb. If you only use our service from time to time it is $2.25/lb.
Do I need to be home to use this service?
No. When you place your order, just let us know where you will be leaving your laundry so our driver knows where to find it. Be sure to leave it in a secure location.
Can I make a special request on how I want my laundry done?
Yes. When you place your order, there is a place where you can specify any laundry instructions.
Is there a contract or long term commitment?
No. You have the option to cancel at any time, but we know that you will stick with us as long as we continue to give you great service.
When I schedule an order, how will I be billed?
We ask for your credit card information when you place your order. Your card will not be charged until your laundry is completed.
What do I put my laundry in?
We recommend putting your laundry in a laundry bag or a trash bag.
Can I put my pickups on hold while I'm on vacation?
Yes. You can log into your account and place your orders on hold until you return from your vacation.